Terms and Conditions
Redwood Heritage MFO FZCO (RWH MFO)
Effective Date: 10 October 2025
These Terms and Conditions (“Terms”) govern your access to and use of the Redwood Heritage website, its digital platforms, and any information, communications, or services provided by Redwood Heritage Multi-Family Office FZCO (“RWH MFO”, “we”, “our”, or “us”).
By accessing or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of this website and refrain from engaging with any related content or services.
1. Legal Entity and Regulatory Status
RWH MFO is a limited liability Free Zone Company incorporated in Dubai, United Arab Emirates, and licensed by the Dubai World Trade Centre Authority (DWTCA) to provide Multi-Family Office services to qualified clients. Our operations are subject to the rules and directives issued by DWTCA and applicable UAE federal legislation.
2. Nature of Services
The information provided on this website is for general informational purposes only. RWH MFO offers strategic advisory, wealth structuring, governance, and administrative services to eligible families and entities. No part of this website constitutes an offer, solicitation, or recommendation to transact in financial instruments or to enter into any regulated investment or fiduciary arrangement.
All services are provided on a strictly non-retail basis and are subject to bespoke contractual agreements and compliance procedures.
3. No Financial Advice or Fiduciary Duty
Nothing on this website or communicated by RWH MFO shall be construed as financial, legal, tax, or investment advice. Any strategic insights, commentary, or resources shared are general in nature and not tailored to the individual circumstances of any person or entity.
Clients and visitors are solely responsible for obtaining appropriate professional advice before making decisions based on any information or communication from RWH MFO.
We do not assume a fiduciary duty to website users or prospective clients unless and until such duty is formalised by written agreement.
4. Client Eligibility and Onboarding
Engagement with RWH MFO is subject to rigorous onboarding, Enhanced Due Diligence (EDD), and Know Your Client (KYC) procedures, in accordance with DWTCA regulations and UAE AML/CTF laws.
We reserve the right to decline any inquiry or engagement without obligation to provide justification.
5. Confidentiality and Data Protection
All personal and sensitive information collected is processed and safeguarded in accordance with our [Privacy Policy] and applicable UAE data protection laws. We implement appropriate legal, technical, and organisational safeguards to ensure the confidentiality and integrity of client data.
6. Intellectual Property Rights
All intellectual property contained on this website – including text, logos, design elements, trademarks, and proprietary content – is the exclusive property of RWH MFO or its licensors. No part of this website may be copied, reproduced, distributed, or exploited without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, RWH MFO, its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your access to, use of, or reliance on this website or any services provided.
This includes, without limitation, liability for errors, omissions, interruptions, loss of data, or unauthorised access to your information, whether based on contract, tort, negligence, strict liability, or otherwise.
8. Jurisdiction and Governing Law
These Terms and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC) or the courts of the Emirate of Dubai, depending on the governing forum agreed in any client agreement.
By accessing this website, you agree to submit to the exclusive jurisdiction of the appropriate courts of the United Arab Emirates.
9. Amendments and Updates
RWH MFO reserves the right to amend, revise, or update these Terms at any time without prior notice. Such amendments shall be effective upon publication on this page. Users are encouraged to review this policy periodically.
Continued use of the website following the posting of changes constitutes acceptance of those changes.
10. Contact Information
For any legal inquiries or clarification regarding these Terms, please contact:
Redwood Heritage Multi-Family Office FZCO
Convention Tower, Level 26
Dubai World Trade Centre Authority, Dubai, UAE
Email: contact@redwoodheritage.com
Phone: +971 50 880 6962